Notice of Public Hearing – Kona Water Service Company, Inc. Rate Increase Request (Docket No. 2025-0421)
PUBLIC HEARING INFORMATION
| Date & Time | Location | More Information |
|---|---|---|
| Friday, November 13, 2026 at 6:00 p.m. |
In-person Waikoloa Village Association ‘Ohana Room 68-1792 Melia St., Waikoloa |
Revised Hearing Notice, Kona Water Service Company, Inc. |
SPECIAL ASSISTANCE
If you require auxiliary aids, services, or other accommodations due to a disability, please contact the Public Utilities Commission at (808) 586-2020 or [email protected] as soon as possible. Requests made early have a greater likelihood of being fulfilled.
About Kona Water Service’s Application
Kona Water Service Company, Inc. is a public utility that provides water and sewer services to the master planned community known as Kukio Beach Club in North Kona, island of Hawaiʻi, an adjacent residential development known as Maniniʻowali, and the Kua Bay Beach Park. KWSC also provides untreated bulk water to the Kukio Golf & Beach Club and the West Hawaiʻi Veteran’s Cemetery, as well as potable water service to the planned four-lot Kukio Mauka subdivision and the adjacent planned five-lot Stroud subdivision. KWSC proposes to increase its overall revenues by approximately $1,660,296, (33.7% of pro forma revenue) for water distribution service and $1,066,898 (50.7% increase from pro forma revenue) for sewer service.
KWSC’s present and proposed rates for water and sewer service as well as the proposed dollar increase in rates are as follows:
KWSC WATER SERVICE
Meter Charge by Meter Size (inches)
| Monthly Water Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| 5/8” | $14.77 | $23.82 | 61.63% |
| 3/4” | $14.77 | $23.82 | 61.63% |
| 1” | $28.31 | $45.66 | 61.63% |
| 1 1/2″ | $49.64 | $80.06 | 61.63% |
| 2” | $ 67.71 | $109.20 | 61.63% |
| 3” | $135.43 | $218.42 | 61.63% |
| 4” | $178.08 | $287.21 | 61.63% |
| 6” | $451.45 | $728.11 | 61.63% |
| 8” | $812.59 | $1,310.58 | 61.63% |
Ready to Serve Charge Monthly Per Installed Meter (Includes usage up to 10,000 gallons per month)
| Monthly Water Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| Residential | $360.45 | $581.34 | 61.63% |
| Cottages | $270.33 | $435.99 | 61.63% |
| Businesses | $360.45 | $581.34 | 61.63% |
Quantity Charge (per 1,000 gallons of water consumption)
| Monthly Water Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| 0-10,000 gallons | $ – | $ – | 0.0% |
| 10,000-29,999 gallons | $3.470 | $5.4949 | 61.63% |
| 30,000-74,999 gallons | $6.2768 | $10.1234 | 61.63% |
| 75,000 gallons and over | $9.1465 | $14.7517 | 61.63% |
Bulk Interruptible Rate (per 1,000 gallons of untreated water)
| Monthly Water Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| Bulk Interruptible Rate (per 1,000 gallons of untreated water) | $2.3331 | $3.7629 | 61.63% |
KWSC SEWER SERVICE
Standby Charge for Residential and Business Customers
| Monthly Sewer Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| Residential – per dwelling unit per month | $472.88 | $735.98 | 56.6% |
| Business – per connection per month | $472.88 | $735.98 | 56.6% |
Quantity Charge
| Monthly Sewer Fees | Present Rate | Proposed Rate | Percent Increase |
|---|---|---|---|
| per 1,000 gallons of domestic water consumption up to 7,000 gallons per month for residential customers and for business customers up to 1” and 40% of metered water consumption for business customers with meters greater than 1” | $21.2531 | $33.0780 | 56.6% |
Additionally, KWSC is also proposing to update the pump efficiency factor used in the sewer Power Cost Charge from 21.91 kWh per thousand gallons to 16.51 kWh per thousand gallons.
More information about KWSC’s request can be found in KWSC’s application in Docket No. 2025-0421.
The Commission will review KWSC’s application to determine whether the proposed changes are just and reasonable.
PUBLIC COMMENTS AND STATEMENTS
Comments may be submitted in writing or given orally during the hearing. All written comments will be publicly accessible on the PUC’s Case and Document Management System.
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COMMENTS DURING THE HEARING:
Persons wishing to give oral comments is requested to sign in at the time of the hearing. Submission of written comments in addition to giving oral comments is highly encouraged. -
WRITTEN COMMENTS:
All written comments should reference Docket No. 2025-0421 and include the author’s name and the entity or organization that the author represents, if any. Submit written public comments via the following methods:
FORMAL PARTICIPATION
Anyone seeking to formally intervene or participate in this proceeding must file a motion with the Commission by November 23, 2026, in accordance with Hawaii Administrative Rules (HAR) Title 16, Chapter 601, Subchapter 4.
MORE INFORMATION
View KWSC’s full application and all other filings in Docket No. 2025-0421.
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